Position: Relationship Manager – SME
Reports to: Manager, Assets & Liabilities
Department: Assets & Liabilities
Job Summary: To market the Bank’s products and manage customer relationships through proactive and consultative approaches to acquire profitable New business, retain existing business relationships and maintain high-quality portfolios geared towards the realization of the Bank’s mission and vision.
Key Responsibilities:
- Acquisition of profitable new SME clients to achieve defined sales targets in liabilities and assets to grow the market share in line with the Bank’s strategic direction.
- Identify Business opportunities within the existing portfolio and establish mechanisms for growing customer relationships with the Bank.
- Manage assigned credit portfolios and monitor the quality of existing credit
- Review, analyse, screen and confirm all documentation submitted by the client before submission for recommendation and approval as per credit risk procedure.
- Market the Bank products in all sectors of the Ugandan market in line with the Bank’s defined segments, set targets and strategic objective
- Make daily, weekly, monthly and quarterly customer visits and call reports in a bid to retain and offer solutions to the customers
- Responsible for maintaining a clean portfolio with No/Zero Non- performing Loans
- Prepare weekly activity reports and submit them to the line Manager
- Initiate and carry out recovery action on Non- performing loans within your respective portfolio
- Review and maintain a comprehensive database of existing relationships/prospects and establish ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.
- Recommend changes required to meet the set targets and customer expectations in line with the Bank’s policy and procedure.
- Attend all weekly business meetings and always keep time.
Education.
- A Bachelors’ degree.
- Professional qualification in banking e.g. MBA as an added advantage.
Experience.
- 3 years in a similar role in the Banking industry.
Skills and competencies.
- Leadership and Team building
- Good Interpersonal skills
- Negotiation skills
- Creativity and passion for Business Development
- Relationship Management Skills
- Marketing skill
- Excellent communication skills
Interested candidates should send their application letters together with their curriculum vitae to the Head of Human Resources at recruitment@cbu.co.ug no later than 5 pm, Monday
17th June, 2023.