Vacancy: Head Of Business (SME & Retail) – 1

Head Of Business (SME & Retail) – 1

Job Purpose:

To provide leadership and overall oversight in the execution of the set targets and pro-actively provide excellent leadership and relationship management to our SME and Retail Banking customers in order to attract and retain customers in line with the organizational objectives.

Reports to :
• Executive Director

Department :
• Business

Key Responsibilities:

The Head of Head of Business (SME & Retail) is responsible for overall supervision of activities, administration and efficient daily operations of the Business Development department, Branch Managers and Relationship Managers in accordance with the banks policies and Statutory regulations.

  •  Develop, execute and drive the Bank’s strategic and business growth plans consistent with the overall business strategies, including setting KPIs and objectives at both team and individual level.
  • Grow and maintain a quality SME asset and Retail portfolio for the bank.
  • Ensure constant flow of deals for credit analysis and appraisal.
  • Mobilize deposits and assets for the entire bank through the Branch Mangers, Relationship managers and Relationship Officers.
  • Develop and maintain relationships with key customers and other relevant bodies to ensure that the company maximizes its sales potential.
  • Cross sell and retain SME & Retail clients so as to grow wallet share and value addition.
  • Compile monthly, quarterly, and yearly reports for the purpose of measuring growth against target.
  • Train, coach, and manage the Business teams to ensure that plans are achieved.
  • Ensure growth of Net interest income and non-funded income including foreign currency and trade finance income.
  • Maintain a harmonious working relationship among the team and other stake holders.
  • Participate in the development and ongoing review of the strategic plan providing specialist expertise and industry knowledge.
  • Achieve a culture that is highly geared towards high performance, execution, results and long term relationships with customers.
  • Provide input required to the Assets and Liability Management Committee and actively ensure adherence to guidelines.
  • Implement and operationalize rigorous activity management and reporting across the branches.
  • Monitor market trends and changes in the regulations to ensure timely and efficient evolution to current practices.
  • Develop business cases and take ownership of new service models for distribution focusing on; increased customer convenience, customer and deposits retention, cost optimization, new revenue generation and achieving operational efficiencies.
  • Lead a high caliber team to achieve objectives, KPIs and share the vision and mission of the bank with branch teams to ensure outputs are consistent with bank strategies.
  • Any other duties assigned by the supervisor in line with the role

•A first degree with a bias in business related field.

• 7-10 years of professional experience in banking of which a minimum of 5 years should be in relationship management and Sales

Skills and competencies.

  • Selling Skills
  • Relationship Management and Networking Skills
  • Good communication skills
  • Team player
  • Attention to detail Mental Skills : Analytical thinking

Work location :
Head Office

Interested candidates should send their application letters together with their curriculum vitae
to the Head Human Resources at


Cairo bank Uganda is an equal opportunity employer and does not discriminate irrespective of gender, color of skin, religion, culture, education, social status, ethnic affiliation, political inclination, or nationality. For career opportunities with Cairo Bank Uganda, please send your CV and application to: Please be aware that Cairo Bank Uganda does not request payment at any stage of the recruitment process.